4d98 Privacy Policy — Malaysian User Data Protection
Your privacy is our priority. This policy describes the types of information we collect, how it is used, stored, and protected when you use the 4d98 platform in Malaysia.
Updated: January 2026 · Applies to all Malaysian users
Information We Collect from Users
When you register and use the 4d98 platform, we collect several categories of information to ensure our services run smoothly, securely, and comfortably for you.
Account Information
This includes your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required to create and verify your account identity.
Device & Browser Information
We automatically collect technical data such as device type, operating system, phone model, IP address, browser type, and language settings. This data helps us optimise the user experience across various devices, including the smartphones used by the majority of our Malaysian users.
Payment Information in MYR
To process deposits and withdrawals in MYR, we collect the necessary details related to local payment methods such as FPX and Touch 'n Go eWallet. We do not store full credit or debit card numbers — payment data is processed through secure payment providers that comply with international security standards.
Platform Usage Data
We record in-platform activity including games played, betting history, login frequency, session duration, and navigation clicks. This data is used for platform improvement and to detect any suspicious activity.
How Your Information Is Used
4d98 uses the information collected solely for legitimate and necessary purposes, including:
- Account management — registration, identity verification, login, and password recovery.
- Transaction processing — securely handles deposits and withdrawals in MYR via local payment methods.
- Customer support — handles enquiries, resolves technical issues, and processes user complaints.
- Platform security — detecting fraud, unauthorised access attempts, and activities that violate our terms of use.
- Service improvement — analyses usage patterns to improve platform functionality, performance, and the overall user experience.
- Platform communications — sends important notifications related to your account, policy updates, or promotional content you have opted in to receive.
We will not use your information for any other purpose without your prior consent. You may opt out of any marketing communications at any time through your account settings.
Use of Cookies & Tracking Technologies
The 4d98 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Session cookies — used to maintain your login status during an active session and automatically deleted when you close your browser.
- Preference cookies — stores preferences such as your chosen language and display settings to deliver a more personalised experience on future visits.
- Analytics cookies — helps us understand how users interact with the platform, including the most frequently visited pages and common navigation paths.
You can manage or block cookies through your browser settings. Please note, however, that blocking certain cookies may affect specific platform functions, including the ability to stay logged in.
Data Storage, Security & Third-Party Sharing
Data Storage & Retention Period
Your personal information is stored on servers protected with encryption at both the storage and transmission levels. Active account data is retained for as long as your account remains active. When an account is closed at the user's request, personal data will be deleted within 90 days, unless a longer retention period is required to meet legal obligations or dispute resolution requirements.
Security Measures
4d98 implements multiple layers of security, including SSL encryption for all data transmissions, two-factor authentication for logins, continuous account activity monitoring, and regular security audits. Access to users' personal data is restricted to personnel who require it to carry out their duties.
Third-Party Sharing
We do not sell, rent, or disclose your personal information to third parties for marketing purposes. Information may be shared only in the following limited circumstances:
- To payment service providers that process your MYR transactions, subject to strict confidentiality agreements.
- To law enforcement authorities when required under applicable Malaysian law.
- In the event of a merger, acquisition, or sale of business assets, users will be notified in advance.
Your Rights as a User & How to Contact Us
Right of Access & Correction
You have the right to request a copy of the personal information we hold about you at any time. If any information is inaccurate or outdated, you can update it directly through your account settings or by contacting our support team.
Right to Erasure & Restriction
You may request the deletion of your account and personal information by contacting us. Requests will be processed within 30 business days, subject to a review to ensure there are no legal obligations requiring data retention. Data related to financial records may need to be retained for periods specified under Malaysian financial law.
Changes to the Privacy Policy
4d98 reserves the right to update this privacy policy at any time. Any material changes will be communicated to users via in-platform notifications or email before the changes take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding your privacy and data protection, please contact the 4d98 support team by email at [email protected]. We are committed to responding within 5 business days. For information on platform usage terms, please refer to our Terms & Conditions us.