4d98 Responsible Gaming — Play Healthily, Live Balanced
At 4d98, we believe a great entertainment experience starts with self-control. This page provides guidance, tools, and information to help you play in a healthy and responsible way.
Gaming is strictly for adults aged 18 and above · Take care of yourself and your loved ones
4d98's Commitment to Responsible Gaming
4d98 takes our social responsibility seriously. Our platform is built not only to deliver a high-quality entertainment experience for users in Malaysia, but also to ensure that experience always stays within healthy and well-managed boundaries. We believe responsible gaming is the foundation of a sustainable and trustworthy online entertainment industry.
Every 4d98 user has the right to enjoy gaming in a safe, fair, and supportive environment. To that end, we provide a range of self-control tools, information on at-risk warning signs, and pathways to professional help when needed. We welcome anyone to reach out to our support team at [email protected] for assistance or guidance on these matters.
Recognise the Signs of At-Risk Behaviour
Gaming becomes a problem when it starts to interfere with your daily life, personal relationships, or finances. Recognising the early warning signs is key to taking timely action.
You feel the need to borrow money or dip into important savings just to play.
You keep playing even though you had planned to stop.
Gaming has started replacing time with family, friends, or work.
You are using gaming as your primary way of coping with stress, anxiety, or sadness.
If you recognise any of the above signs in yourself or someone you care about, it's a good time to take steps to regain control and seek support.
Set Budget & Time Limits — You're in Control
4d98 offers easy-to-access self-control tools directly through your account settings. We encourage all users to make use of these tools from the start — not only when a problem has already arisen.
Deposit Limit
You can set daily, weekly, or monthly deposit limits to ensure the amount you load into the platform stays within your financial means. Once a limit is set, the system will automatically block any deposit that exceeds it. Reducing your deposit limit requires a waiting period to allow adequate time for reflection.
Session Time Limit
Set a maximum duration for your daily gaming sessions. When the time limit is reached, the system will notify you and you can choose to end the session. This helps ensure gaming does not interfere with your sleep, work, or other daily activities.
Cool-Off Period & Account Suspension
If you feel you need a short break, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or make any transactions. For more serious concerns, long-term account suspension is also available upon request to our support team.
Minor Protection — A Shared Responsibility
The 4d98 platform is strictly for individuals aged 18 and above. We enforce this age requirement through an identity verification process during registration. Any account suspected of being owned or used by a minor will be suspended immediately and investigated.
We also understand that protecting young people is not solely the platform's responsibility — parents and guardians play an equally important role. Here are some steps you can take at home:
- Keep your login credentials secure and do not share them with anyone, including family members.
- Use parental control software on shared devices to block access to gambling websites.
- Have open conversations with your children about the risks of gambling and the importance of responsible money management.
- Log out of your account when not in use, especially on shared devices.
If you suspect a minor is using this platform, please contact us immediately at [email protected].
Life Balance & Seeking Professional Help
Online gaming should make up just a small part of a balanced lifestyle, not become the main focus. 4d98 encourages all users to maintain a healthy balance between entertainment, work, family relationships, and mental wellbeing.
Keep these core principles of healthy play in mind:
- Only play with money you can afford to lose — never use money meant for essentials, savings, or borrowed funds to play.
- Gaming is not a source of income — treat gaming as entertainment, not as a way to earn income or solve financial problems.
- Take regular breaks — step away from the screen, get some physical activity, and spend time with the people you care about.
- Avoid playing when you are not in a stable emotional state — decisions made when you're angry, sad, or under stress tend to be poor ones.
If you or someone you know needs professional help with gambling addiction, we encourage you to seek support from a qualified counsellor or mental health service. The 4d98 support team can also help point you to the right resources — contact us at [email protected] or visit the Frequently Asked Questions for more information.